This week in the world’s #1 newsletter on leadership communication: Precision Questions = Precision Answers On the Show: NASA Framework Winning Big Budgets Revealed Why your team gives you vague answers (and how to fix it) Precision Questions = Precision Answers Washoe was a chimpanzee who learned 350 words in American Sign Language. She could tell you she was hungry or thirsty. She even expressed emotions via hand signals and taught her adopted son some of the signs she had learned. When she...
13 days ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: The Habit Stack Great Communicators Use On the Show: $500,000 Newsletter Side Hustle by $30M CEO Book Recommendation: Play the Looxooong Game The Habit Stack Great Communicators Use Atomic Habits by James Clear has sold more than 25 million copies worldwide. The Power of Habit by Charles Duhigg has sold more than 3 million since 2012. Most leaders apply the power of habits to fitness, sleep, and productivity. Few apply it to...
20 days ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: Why “Keeping Everyone Informed” Doesn’t Work On the Show: How AI Can Make You More Authentic Book Recommendation: The Book of Elon ⏰ On Wednesday my live cohort begins. Watch YouTube reviews or register here for one of the last seats ⌛️ Why “Keeping Everyone Informed” Doesn’t Work Last month a CEO asked me why his team was disengaged. "How does communication work around here?" I asked. "When we decide something, we cascade...
27 days ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: Keep Them Hooked in 10 Moves On the Show: How to Nail the First Minute of Any Conversation Book Recommendation: I Went Back to 1956 for Communication Advice… *** Join me live in the Speak Like a CEO Academy, my Spring cohort starts on 22 April for 9 weeks. Website here. *** Keep Them Hooked in 10 Moves Getting attention is easy. When you start talking or presenting, people naturally listen to you, especially if you avoid the...
about 1 month ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: How to Speak with Anyone On the Show: How the World’s #1 Coach Builds Elite Leaders Book Recommendation: Communicate with Mastery *** Join my live webinar on April 9th on “How to Lead Difficult Conversations with Confidence.” Register here (it’s free) *** How to Speak with Anyone (4 Personality Types) Here’s a 3-second test if you are an advanced communicator: When you speak to your team… …do you assume everyone processes...
about 1 month ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: The 3 Leadership Paradoxes NEW: My Presentation Mastery Course Released (*free*) Book Recommendation: AI Won’t Steal Your Voice – Unless You Let It *** Join my two live webinars in April: “The Presentation Secrets of Elite Communicators" and “How to Lead Difficult Conversations with Confidence.” Register here (they are free) *** The 3 Leadership Paradoxes If you are a leader today, your job has never been harder. For decades,...
about 2 months ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: My 10-Second Mental Model for Crucial Conversations On the Show: Why Leaders Feel Surrounded By Idiots Podcast Appearance: The Hidden Psychology of Communication *** If you want to work with me to become a top 1% communicator, you can now join the waitlist for the next cohort of the Speak Like a CEO Academy. *** My 10-Second Mental Model for Crucial Conversations Our careers – and our lives – are built one conversation at a...
about 2 months ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: How to Speak in Quotes (Advanced Technique) On the Show: Why You Stop Short of the Top 1% Book Recommendation: Viral Voices How to Speak in Quotes (Advanced Technique) In my work, I see messaging tragedies and story disasters all the time. They have a single defining characteristic: we don't care. That’s why last week I wrote about the importance of speaking in quotes. If you want to break through the noise – in meetings,...
2 months ago • 4 min read
This week in the world’s #1 newsletter on leadership communication: The Secret to Being Memorable On the Show: How ADHD Leaders Develop a Communication Edge Book Recommendation: How to Achieve Breakthrough Results The Secret to Being Memorable In a coaching session last week, I asked a CFO which speakers he admired and why. He mentioned a few names. When I asked what made one of them stand out, he said: “Because she speaks in quotes.” He’s right. If you want to break through – in your team,...
2 months ago • 5 min read