This week in the world’s #1 newsletter on leadership communication: How to Tell a Personal Story Join Me and Kidnap-for-Ransom Negotiator Scott Walker Maximum Viral Transmission of Your Idea How to Manage Up How to Tell a Personal Story Many leaders avoid personal storytelling like a profit warning. When I asked one CEO about his passion, he was only willing to share that he likes football. Yawn. I get it. It takes guts to be vulnerable. (it’s not easy for me either, that’s why I shared...
8 days ago • 4 min read
This week in the world’s #1 newsletter on leadership communication: Kill "Please Introduce Yourself": 3 Ways to Kick Off Group Events Webinar: Speaking with Authority The Power of Listening (and What Most Leaders Miss) Never Win An Argument Kill "Please Introduce Yourself": 3 Ways to Kick Off Group Events We've all been there: the awkwardness of group introductions. You're in a room full of people, and the host says, "Okay, everyone, please introduce yourself." There are 3 problems with this...
15 days ago • 4 min read
This week in the world’s #1 newsletter on leadership communication: Stop Saying "Maybe": 6 CEO-Style Communication Hacks Master Public Speaking Escaping The Burnout Trap Stories That Stick Stop Saying "Maybe": 6 CEO-Style Communication Hacks As the host and author of Speak Like a CEO, this is one of the most common questions I get: What does it mean to speak like a CEO? Great question :) To cut through the noise for you, here are six actionable tips to speak like a CEO. 1. Give Clear...
22 days ago • 4 min read
This week in the world’s #1 newsletter on leadership communication: The Hidden Force That Makes People Say "No" Free Webinar on Speaking with Confidence Disagree Without Falling Out Find Your Voice, Own the Room The Hidden Force That Makes People Say "No" “So, do you want to pay for the 3 months now or in monthly instalments?” The whole sales conversation was a lesson in how not to sell a high-ticket offer. While I was very interested in joining the program, the person's approach created...
29 days ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: 20 Psychological Triggers That Move People to Action How to Become Indistractable in a World of Noise Free Webinar on Overcoming Nervousness The OG of Storytelling Books 20 Psychological Triggers That Move People to Action Up to 98% of what our brains are doing is subconscious. To be clear, I believe that we have agency and free choice, and that we aren’t automatons that merely react to certain triggers. But it is also true...
about 1 month ago • 4 min read
This week in the world’s #1 newsletter on leadership communication: Seven habits of highly persuasive people The power of rituals Are you an inspirational leader – or an infuriating one? 7 Ways of Using Persuasion to Elevate Your Influence Persuasion isn't about manipulation. It's about influence. Your influence. Ever notice how some people just have that knack for getting you to agree, almost without you realizing it? It's not magic, it's a skill. And the best persuaders have habits that...
about 1 month ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: The secrets to keeping your audiences hooked How to become a trusted leader How you tell a deeply personal story Never Lose an Audience Again: 10 Proven Engagement Tactics Ever felt like you're speaking into a void? Like your brilliant ideas are just bouncing off the walls of a silent room? I've been there. On one occasion years ago, half the room was staring at their phones, completely ignoring me. Nothing special about...
about 2 months ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: 5 ways to be unforgettable in every conversation One of my all-time favorite podcast episodes The secrets of successful virtual communication 5 Ways to Be Unforgettable in Every Conversation Have you ever met someone who left a lasting impression after just one conversation? Someone who’s just great at talking? The good news is that great conversationalists aren’t born, they’re made. Being unforgettable isn’t about talking...
about 2 months ago • 3 min read
This week in the world’s #1 newsletter on leadership communication: Soft skills are dead The New Science of Storytelling with Will Storr How Leaders Use Rituals (and What to Avoid) Why “Soft Skills” Are the Hardest Leadership Skills to Get Right I must have come across 10 LinkedIn posts this week touting “soft skills”. I think that’s weird – especially once you understand where the term comes from. → Treating people with respect isn’t soft.→ Building trust with customers isn’t soft.→...
2 months ago • 5 min read