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This week in the world’s #1 newsletter on leadership communication: How to Fix a Broken Hierarchy On the Show: Become an Elite Business Storyteller Book Recommendation: Ultraproductive Why Hierarchies Go Wrong – And How to Fix Them Hi Reader, Bad bosses. Toxic politics. Colleagues elbowing each other for the next promotion. Hierarchy has a bad reputation, and often for good reason. Stanford professor Nir Halevy estimates that one in four employees is currently working in a broken hierarchy....
This week in the world’s #1 newsletter on leadership communication: How to Receive Feedback Without Getting Defensive On the Show: Why “Keeping Everyone Informed” Doesn’t Work Book Recommendation: How to Fix a Broken Hierarchy How to Receive Feedback Without Getting Defensive "I know feedback is crucial if I want to grow as a leader. But I find it hard to hear. What can I do about it?" Someone asked me this at an event this week. I can't overstate how important it is not just to accept...
This week in the world’s #1 newsletter on leadership communication: Your audience ignores 99.99955% of what you say On the Show: The Best Speech Ever Think Fast, Talk Smart Your Audience Ignores 99.99955% of What You Say Hi Reader, This very second, your brain is taking in 11 million bits of information. That's like reading three books. Consciously, though? You process about 50 bits. Fifty, out of eleven million. So you're aware of roughly 0.00045% of everything reaching you. The figures come...